Robotics Innovation Already Underway in the Retail Industry

Published by , March 6, 2017 12:49 pm

(KnowledgeLeader) Retail futurists are busy speculating about the effects that countless new technologies will have on the personalization of the shopping experience. Robots have the potential to improve every step of the retail supply chain. Robotics are already giving retailers a competitive edge in shipping, logistics and delivery. For example, Amazon has 45,000 robots across 20 fulfillment centers. Amazon’s fleet of Kiva robots helps employees fill millions of orders each year.
Meanwhile in the real world, the retail industry is already beginning to witness the effects of robotics. Last fall, Lowe’s Home Improvement introduced the LoweBot, an autonomous, multi-lingual robot guide that helps shoppers find items in San Francisco Bay Area Lowe’s stores. Target engaged Simbe Robotics to test out robots that track inventory. A fleet of humanoid customer service robots moved into the Westfield Malls in San Francisco Center and Valley Fair last holiday season.

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