Hilton Testing Robotic Concierge

Published by , March 13, 2016 6:08 pm

(TheVerge) Hilton is testing “Connie,” an artificial intelligence-powered concierge robot for its chain of hotels. The automaton, is called “Connie” after company founder Conrad Hilton. Guests can ask it questions about nearby restaurants, tourist attractions, and hotel information, but it can’t check them in quite yet. Connie is based on a popular $8,000 humanoid bot made by French robotics company Aldebaran.
Hilton’s robotic concierge is powered by Watson software, which helps with natural language processing so Connie can understand human speech. Connie also utilizes travel information from WayBlazer, a IBM partner that uses Watson to offer up personalized recommendations for travelers.

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