Dubai’s Ruler Introduces New Robotic Service Center Integrating 14 Agencies

Published by , September 11, 2017 12:23 pm

(ArabianBusiness) The Ruler of Dubai Sheikh Mohammed has launched a new centre staffed by smart robots, that unites 14 government agencies under one roof. ‘Service 1’,is the new centre in Emirates Tower, and it uses the latest technology to make bureaucratic services quicker and more efficient, by scaling down operations to a single platform and portal, with one employee serving 14 government agencies.
Sheikh Mohammed stressed the need for a consolidated model to bring new levels of efficiency to UAE government services. “We want the client to experience a different environment in the service centres, a comfortable and flexible one, employing advanced technologies and turning them into easy-to-use tools enabling the customer to get the service through one visit,” he said.

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